Terms and Conditions

1. Introduction

Welcome to GlobiX TV. These Terms and Conditions govern your use of our IPTV streaming services, website (https://globixtv.com), and any related applications or platforms. By accessing our services or creating an account, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1.1 Service Provider Information

GlobiX TV is registered in the United Kingdom and provides IPTV services to customers worldwide. Our contact details are:

1.2 Age Restriction

The use of GlobiX TV services is strictly limited to individuals who are 18 years of age or older. By creating an account and using our services, you confirm that you are at least 18 years old. We reserve the right to terminate accounts if we discover that a user is under 18 years of age.

2. Subscription Plans and Payment Terms

2.1 Subscription Options

GlobiX TV offers subscription plans ranging from 3 months to 24 months with options for 1, 2, 3, or 4 devices. The specific details, features, and pricing of each plan are available on our website.

2.2 Payment and Billing

  • All payments are processed securely through our authorized payment processors, including PayPal.
  • Subscription fees are due in advance of the service period.
  • All prices are listed in the currency shown during the checkout process.
  • We reserve the right to change our prices at any time, but such changes will not affect the terms of subscriptions already in place.

2.3 Automatic Renewal

Unless explicitly stated otherwise, subscriptions do not automatically renew. You are responsible for renewing your subscription before it expires to maintain uninterrupted service.

2.4 Refunds

Refunds are available in accordance with our Refund Policy:

  • Full refunds are available within 7 days of purchase if you are dissatisfied with the service.
  • After 7 days, no refunds will be issued.
  • Processing fees may apply for refunds where no technical issues were experienced.
  • For complete details, please refer to our Refund and Returns Policy.

3. Service Usage and Limitations

3.1 Device Limitations

  • Your subscription is limited to the number of devices specified in your subscription plan (1, 2, 3, or 4 devices).
  • Single-device plans: You may use the service on different devices (smart TV, PC, tablet, phone), but only one device can be active at any given time. You may switch between devices as needed.
  • Multi-device plans: You may use the service simultaneously on the number of devices specified in your plan.

3.2 Account Sharing

  • For multi-device plans, you may share your account with others, including internationally.
  • However, the total number of simultaneous connections cannot exceed the number of devices included in your subscription plan.

3.3 Service Availability

  • GlobiX TV guarantees 99.9% uptime of our services, which allows for approximately 43 minutes of potential downtime per month for necessary server maintenance and security updates.
  • We reserve the right to perform emergency maintenance when necessary, which may temporarily affect service availability.

3.4 Technical Requirements

  • Minimum internet connection speed of 10 Mbps is required for HD content.
  • For 4K content, a minimum internet connection speed of 25 Mbps is recommended.
  • Our service is compatible with a wide range of devices, including smart TVs, computers, tablets, and smartphones.
  • It is the user’s responsibility to ensure their devices meet the minimum requirements for optimal performance.

4. User Responsibilities and Conduct

4.1 Account Security

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must notify us immediately of any unauthorized use of your account or any other security breach.
  • You are solely responsible for all activities that occur under your account.

4.2 Prohibited Activities

Users are strictly prohibited from:

  • Attempting to circumvent, disable, or otherwise interfere with security-related features of the service
  • Attempting to reverse-engineer, decompile, disassemble, or hack the service
  • Using the service for any illegal purpose, or in violation of any local, state, national, or international law
  • Redistributing, rebroadcasting, or reselling the service to third parties
  • Using the service in a way that could damage, disable, overburden, or impair our servers or networks

4.3 Account Termination for Misuse

GlobiX TV reserves the right to immediately terminate your account without refund if:

  • You breach these Terms and Conditions
  • You engage in fraudulent activity or misuse of the service
  • You share your account beyond the permitted number of devices
  • You use the service for illegal purposes

Account termination for serious violations may result in permanent exclusion from using GlobiX TV services in the future.

5. Intellectual Property and Content

5.1 Service Ownership

The GlobiX TV service, including all software, applications, features, and user interfaces, is owned and operated by GlobiX TV. All rights not expressly granted to you in these Terms and Conditions are reserved.

5.2 Content Usage Rights

Your subscription grants you a limited, non-exclusive, non-transferable, and revocable license to access and view the content available through our service for personal, non-commercial purposes only.

6. Limitation of Liability

6.1 Service Warranty

GlobiX TV provides its services on an “as is” and “as available” basis. While we strive to maintain a high-quality service, we make no warranties or representations regarding the availability, reliability, or accuracy of our services beyond the 99.9% uptime guarantee.

6.2 Limitation of Liability

To the maximum extent permitted by law, GlobiX TV shall not be liable for:

  • Indirect, incidental, special, consequential, or exemplary damages
  • Loss of profit, revenue, data, or business opportunities
  • Service interruptions, computer damage, or system failures
  • Issues caused by factors beyond our reasonable control, including internet service provider failures or acts of God

6.3 Maximum Liability

In no event shall our total liability to you for all damages exceed the amount paid by you for the subscription during the 12 months preceding the claim.

7. Privacy and Data Protection

7.1 Data Collection and Use

We collect and process personal data in accordance with our Privacy Policy, which is incorporated by reference into these Terms and Conditions.

7.2 Cookies

Our website uses cookies as described in our Cookie Policy.

8. Changes to Terms and Service

8.1 Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. We will provide notice of significant changes through our website or via email. Your continued use of the service after such modifications constitutes your acceptance of the updated terms.

8.2 Service Changes

GlobiX TV reserves the right to change, suspend, or discontinue any aspect of the service at any time, including hours of operation or availability of the service or any feature, without notice and without liability.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

9.2 Dispute Resolution

Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts of the United Kingdom.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

11. Final Provisions

11.1 Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms and Conditions shall otherwise remain in full force and effect and enforceable.

11.2 No Waiver

Our failure to enforce any right or provision of these Terms and Conditions will not be considered a waiver of those rights.

11.3 Complete Agreement

These Terms and Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and GlobiX TV regarding your use of our services.

Last Updated: April 20, 2025

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